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the quality of logistics services logistics

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那夜无边

物流服务 Logistics Service 物流质量 Logistics Quality LogisticsLogistics is the management of the flow of goods, information and other resources, including energy and people, between the point of origin and the point of consumption in order to meet the requirements of consumers (frequently, and originally, military organizations). Logistics involve the integration of information, transportation, inventory, warehousing, material-handling, and and definitionThe term "logistics" originates from the ancient Greek "λόγος" ("logos"—"ratio, word, calculation, reason, speech, oration").Logistics is considered to have originated in the military's need to supply themselves with arms, ammunition and rations as they moved from their base to a forward position. In ancient Greek, Roman and Byzantine empires, there were military officers with the title ‘Logistikas’ who were responsible for financial and supply distribution Oxford English dictionary defines logistics as: “The branch of military science having to do with procuring, maintaining and transporting material, personnel and facilities.”Another dictionary definition is: "The time related positioning of resources." As such, logistics is commonly seen as a branch of engineering which creates "people systems" rather than "machine systems"....LogisticianLogistician is the profession in the logistics & transport sectors, including sea, air, land and rail modes. Professional qualifications for the logisticians can carry post-nominal letters. Common examples include FCILT/CMILT/MILT (by The Chartered Institute of Logistics & Transport) (CILT), EJLog/ESLog/EMLog (by European Logistics Association) (ELA), PLog (by Canadian Professional Logistics Institute), CML/CPL (by International Society of Logistics) (SOLE), JrLog/Log/SrLog (by China Federation of Logistics & Purchasing) (CFLP), FHKLA/MHKLA (by Hong Kong Logistics Association) (HKLA), PLS/CTL/DLP (by American Society of Transportation & Logistics) (AST&L). However, some universities and academic institutions do help in producing logisticians, by offering academic degree programmes at both undergraduate and postgraduate levels, logisticsIn military logistics, logistics officers manage how and when to move resources to the places they are needed. In military science, maintaining one's supply lines while disrupting those of the enemy is a crucial—some would say the most crucial—element of military strategy, since an armed force without resources and transportation is defeat of the British in the American War of Independence, and the defeat of Erwin Rommel in World War II, have been largely attributed to logistical failure.[citation needed] The historical leaders Hannibal Barca, Alexander the Great and the Duke of Wellington are considered to have been logistical field within logistics is called Medical managementLogistics management is that part of the supply chain which plans, implements and controls the efficient, effective forward and reverse flow and storage of goods, services and related information between the point of origin and the point of consumption in order to meet customers' requirements. A professional working in the field of logistics management is called a Chartered Institute of Logistics & Transport (CILT) was established in the United Kingdom in 1919 and was granted the Royal Charter in 1926. The Chartered Institute is one of professional bodies or institutions for the logistics & transport sectors, that offers such professional qualification or degree in logistics Management SoftwareSoftware is used for logistics automation which helps the supply chain industry in automating the work flow as well as management of the system. There are very few generalized software available in the new market in the said topology. This is because there is no rule to generalize the system as well as work flow even though the practice is more or less the same. Most of the commercial companies do use one or the other custom there are various software that are being used within the departments of logistics. Few department in Logistics are namely, Conventional Department, Container department, Warehouse, Marine Engineering, Heavy haulage, softwares that are used in these departments are,Conventional department : CVT software / CTMS software /Container Trucking: CTMS software /Warehouse : WMS /Business logisticsLogistics as a business concept evolved only in the 1950s. This was mainly due to the increasing complexity of supplying one's business with materials and shipping out products in an increasingly globalized supply chain, calling for experts in the field who are called Supply Chain Logisticians. This can be defined as having the right item in the right quantity at the right time at the right place for the right price and is the science of process and incorporates all industry sectors. The goal of logistics work is to manage the fruition of project life cycles, supply chains and resultant business, logistics may have either internal focus (inbound logistics), or external focus (outbound logistics) covering the flow and storage of materials from point of origin to point of consumption (see supply chain management). The main functions of a qualified logistician include inventory management, purchasing, transportation, warehousing, consultation and the organizing and planning of these activities. Logisticians combine a professional knowledge of each of these functions so that there is a coordination of resources in an organization. There are two fundamentally different forms of logistics. One optimizes a steady flow of material through a network of transport links and storage nodes. The other coordinates a sequence of resources to carry out some logisticsThe term is used for describing logistic processes within an industry. The purpose of production logistics is to ensure that each machine and workstation is being fed with the right product in the right quantity and quality at the right point in issue is not the transportation itself, but to streamline and control the flow through the value adding processes and eliminate non-value adding ones. Production logistics can be applied in existing as well as new plants. Manufacturing in an existing plant is a constantly changing process. Machines are exchanged and new ones added, which gives the opportunity to improve the production logistics system accordingly. Production logistics provides the means to achieve customer response and capital logistics is getting more and more important with the decreasing batch sizes. In many industries (. mobile phone) batch size one is the short term aim. This way even a single customer demand can be fulfilled in an efficient way. Track and tracing, which is an essential part of production logistics - due to product safety and product reliability issues - is also gaining importance especially in the automotive and the medical industry.物流,最早是在二战中,围绕战争物资供应,美国军队建立的「后勤」(Logistics)理论为原型的。当时的「后勤」是指将战时物资生产、采购、运输、配给等活动作为一个整体进行统一布置,以求战略物资补给的费用更低、速度更快、服务更好。后来,将“后勤”体系移植到现代经济生活中,才逐步演变为今天的物流。物流系统也可像互联网般,促进全球化。在贸易上,若要更进一步与世界连系,就得靠良好的物流管理系统。我们手上的商品很多是‘游历’各国后才来到的。原料可能来自马来西亚和泰国,加工可能在新加坡,生产却在中国,最后才入口到美国。产品的「游历」”路线就是由物流师计划、组织、指挥、协调、控制和监督,使各项物流活动实现最佳的协调与配合,以降低物流成本,提高物流效率和经济效益。目标就是要快且低开销。物流是一个控制原材料、制成品、产成品和信息的系统。 物质资料从供给者到需求者的物理运动,是创造时间价值、场所价值和一定的加工价值的活动。 物流是指物质实体从供应者向需求者的物理移动,它由一系列创造时间价值和空间价值的经济活动组成,包括运输、保管、配送、包装、装卸、流通加工及物流信息处理等多项基本活动,是这些活动的统一。 [编辑] 物流师物流师(Logistician)即是负责物流系统管理的专才。物流师就是一个专家,地位与会计师、律师、医生或工程师同等。1919年,英国成立了专业的物流组织,并在7年的时间内 (1926年),就取得英皇的认同,成立了英国皇家特许物流与运输专院 (The Chartered Institute of Logistics & Transport) (CILT)。英国皇家特许物流与运输专院院士 (Chartered Member) 就是一个专业物流师。如今,世界上也有其他专业的物流组织,如欧洲专业物流协会 (European Logistics Association) (ELA),香港物流协会 (Hong Kong Logistics Association) (HKLA),中国物流与采购联合会 (China Federation of Logistics & Purchasing) (CFLP),美国国际专业物流协会 (International Society of Logistics) (SOLE) 及 美国运输与物流协会 (American Society of Transportation & Logistics) (AST&L) 所检定及认可的专业物流师。物流管理物流管理是指在社会再生产过程中,根据物质资料实体流动的规律,应用管理的基本原理和科学方法,对物流活动进行计划、组织、指挥、协调、控制和监督,使各项物流活动实现最佳的协调与配合,以降低物流成本,提高物流效率和经济效益。如今,物流管理的专业知识被运用在贸易上,连系了整个世界。参见第一方物流 第二方物流 第三方物流 第四方物流 第五方物流 供应链 物流管理 后勤学(军事物流学) 物流系统论 现代物流技术 集装单元装卸搬运技术 散料装卸搬运技术 自动仓储系统技术 流通加工技术 物流包装技术 物流信息技术 条码技术 EDI技术 地理信息系统GIS 全球卫星定位系统GPS 智能交通系统ITS 射频识别RFID 可追溯性 (物流) 物流企业

111 评论

昵称真是醉了

楼上这位的英文文献是google华文文献而来的,很不通顺。。。电子商务环境下物流配送Logistics Distribution under E-business Environment 楼上译成了E-business environment under the logistics and distribution 电子商务环境下的物流配送摘要:本文从阐述电子商务与物流配送的相互关系出发,就如何建立与我国国情发展相适应的物流配送模式,降低物流成本,提高配送效率,解决配送问题进行探讨。 关键词:电子商务;物流配送;第三方物流 在互联网技术的不断发展及全球电子商务大环境的引导下,跨国物流和跨区域物流更加频繁,对物流的需求也更加强烈。但电子商务在我国的发展却具有其不成熟性的特点,物流基础设施及技术水平落后,供应商(或制造商)以及客户之间没有形成供应链,配送效率低下,所以电子商务要在中国继续发展必须解决——"物流瓶颈"。 一、电子商务与物流配送 电子商务是在Internet开放的网络环境下,基于浏览器/服务器的应用方式,实现消费者的网上购物、企业之间的网上交易和在线电子支付的一种新型的交易方式。电子商务与传统商务本质区别,就是它以数字化网络为基础进行商品、货币和服务交易,目的在于减少信息社会的商业中间环节,缩短周期,降低成本,提高经营效率,提高服务质量,使企业有效地参与竞争。 物流配送定位在为电子商务的客户提供服务,根据电子商务的特点,对整个物流配送体系实行统一的信息管理和调度,按照用户订货要求,在物流基地进行理货工作,并将配好的货物送交收货人的一种物流方式。这一先进的、优化的流通方式对流通企业提高服务质量、降低物流成本、优化社会库存配置,从而提高企业的经济效益及社会效益具有重要意义。 二、电子商务环境下的物流配送模式 发展现代物流配送,是转变经济增长方式,促进经济增长由粗放型向集约型转变的需要。过去我国长期实行计划经济体制,几乎每个工业企业都建立了仓库、车队负责包装、运输等业务,大而全、小而全、粗放管理问题比较突出,造成企业原材料和产成品库存过大,占压大量资金;自备仓储和自备运输利用率低,成本过高;销售配送体系不健全,产品实体分配效率不能满足售后和服务要求。市场经济条件下,企业要在激烈的竞争中站稳脚跟,必须集中精力发展其核心业务,对传统的物流管理模式进行改革,提高物流管理的社会化和组织程度,变粗放管理为集约经营,才能使企业真正适应市场经济的发展。 发展现代物流配送,是适应加入WTO,提高企业市场竞争能力的需要。目前世界上大多数地区,约1/3的物流运作是承包给第三方的,发达国家甚至达5-8成。而我国的物流服务行业竞争力很弱,没有形成一定的规模优势和资本优势,服务质量与国外企业相比也存在着很大差距。加入WTO后,根据协议,我国将进一步开放物流服务行业,国外成熟的物流企业会大举进入我国,因此,面对经济全球化趋势和我国加入WTO的挑战,实施物流改造,发展现代物流配送是企业参与竞争,赢得竞争优势的必然选择。 在电子商务条件下,构建我国物流配送体系,可以有以下三种模式:一是电子商务与传统商务共用一套物流系统;二是由电子商务企业组建自己的物流系统;三是电子商务企业将所有的物流业务以外包的形式委托第三方物流企业运作。所谓第三方物流是指根据供应商或销售商的委托,由供应商和销售商以外的第三方负责对物流的中间环节进行有效管理,提供从货源供应到最终商品销售之间的全方位物流服务。鉴于发达国家的成功经验和目前我国物流业的发展状况,我认为,委托第三方物流企业运作是我国电子商务企业最理想的物流模式。其理由如下: (1)物流通常不是大多数的电子商务企业的核心业务,电子商务企业把物流业务运作外包于第三方物流企业,可以把资源集中在自身的核心竞争力业务上,以获取最大的投资回报。 (2)第三方物流企业拥有发达的物流网络和针对不同物流市场的专业能力,包括运输、仓储和其它增值服务,同时第三方物流企业还拥有信息技术,他们与独立的软件供应商结盟或者开发了内部信息系统,这使其能够最大限度地利用运输和分销网络,有效进行跨运输方式的货物追踪。 (3)第三方物流企业具有规模经济优势。由于其可以从运输商那里大批量购买运输能力,然后集中配载许多客户的货物,大幅度降低单位运输成本。 (4)通过“共享租用”模型,多个电子商务企业可以共享分发和售后服务。外包也缓和了内部物流执行并减少建造和装备仓库。内部完成电子物流费用高,耗时多,并且由于不具备第三方的专业技术,许多公司会严重损害花很多时间建立的客户关系。 诚然,第三方物流企业的运作不仅要针对生产厂家能否合理经营并优化库存结构,还要针对客户,保证商品来源于最佳路线,以切实降低物流成本,提高产品附加值,同时真正使客户省钱,省力,省时。 三、我国发展第三方物流应注意的问题 (1)物流业务的范围不断扩大。商业机构和各大公司面对日趋激烈的竞争不得不将主要经理放在核心业务,将运输、仓储等相关业务环节交由更专业的物流企业进行操作,以求节约和高效;同时,物流企业为提高服务质量,也在不断拓宽业务范围,提供配套服务。 (2)提供客户定制的物流服务。很多成功的物流企业根据第一方、第二方的谈判条款,分析比较自理的操作成本和代理费用,灵活运用自理和代理两种方式。 (3)物流产业的发展潜力巨大,具有广阔的发展前景。长期以来,由于受计划经济的影响,我国物流社会化程度低,物流管理混乱,机构多元化,物资、商业、经贸、交通、建设等部门均有各自的物流系统。这种分散的多元化物流格局,导致社会化大生产、专业化流通的集约化经营优势难以发挥,规模经营、规模效益难以实现,设施利用率低,布局不合理,重复建设,资金浪费严重。由于利益冲突及信息不通畅等原因,造成余缺物资不能及时调配,大量物资滞留在流通领域,造成资金沉淀,产生大量库存费用。另外,我国物流企业与物流组织的总体水平低,设备陈旧,损失率大,效率低,运输能力严重不足,形成了瓶颈,制约了物流的发展。 在电子商务飞速发展的21世纪,谁掌握了物流和配送,谁就掌握了市场。建立电子商务模式下的物流配送体系,客观上需要那种放网全国,点指世界超强的物流服务企业。当前,我国的一些传统物流企业(如,中远,中外运等)应积极加大市场调研和开拓力度,加大与跨国公司、大型制造商等行业企业以及与连锁、超市零售行业等的合作,与其建立伙伴关系,为其提供一体化的物流配送服务,并尽快发展电子商务,从而提供高质量的、高水平的电子商务环境下的现代物流配送服务,为我国建立良好的现代配送机制贡献自身的一份力量。 参考文献: 《中国物流与采购》 《我国物流企业如何迎接电子商务》 张铎 《电子商务配送问题浅析》 关洪杰、

170 评论

susanwangyue

摘要:随着国民经济的的飞速发展,市场对物流的需求越来越高。 Abstract: with the rapid development of national economy, market demand for logistics is getting higher and higher. 随着物流对商品生产、流通和消费的影响日益明显并越来越引起人们的注意。 As the logistics of commodity production, circulation and consumption has become increasingly apparent and the influence of growing draw people's attention. 从本质上说,企业在市场上的表现主要是由产品的质量、价格以及产品的供给三个因素决定。 Essentially, enterprises in market performance of mainly by the quality of the products, price and product supply three factors. 而这三个因素都受到物流的影响。 While the three factors are the influence of logistics. 随着现代企业生产经营方式的变革和市场外部条件的变化。 With modern enterprise production management way change and market external conditions change. 第三方物流给供应链各参与者带来了很多好处和方便,因而受到了极大的欢迎,市场潜力巨大,必将成为下一世纪物流业的主流。 The third party logistics supply chain each participant to bring many benefits and convenience, and is extremely popular, and market potential is tremendous, will become the mainstream of the logistics industry in the next century. 本文讲从以下几个方面来介绍第三方物流的利弊与制造业、零售业物流模式的选择。 This paper speak from the following several aspects to introduce the advantages and disadvantages of third party logistics with manufacturing, retail logistics mode choice. 关键词:物流 第三方物流 利弊 选择 Keywords: logistics third-party logistics advantages and disadvantages choice

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MyronKiven

不知你是要港口的还是物流的,先看下面的是否用的上再说《物流与供应链管理》参考文献目录英文参考文献:[1] (美)鲍尔索克斯(Bowersox,),克劳斯(Closs,),库珀(Cooper,.)著.马士华译注.供应链物流管理(英文版•原书第2版)[M]. 北京:机械工业出版社,[2] 姜阵剑,卢山,荆海鸥.Logistics and Supply Chain Management /现代物流与供应链管理概论(双语)[M].武汉:武汉理工大学出版社,[3] (美)Long D.国际物流:全球供应链管理[M].北京:电子工业出版社,[4] Jack Brimley and Robert Love,A New Distance Function for Modeling Travel Distances in a Transportation Network[J],Transportation Science 26[5] John L.Gattorna Strategic Supply Chain Alignment [M].MPG Books Ltd,Bodmin,Cornwall,1998 [6] Silver, ., Pyke, ., Petersen, R.Inventory Management And Production Planning and Scheduling [M], New York: John Wiley & Sons, 1998[7] Martin Christopher.Logistics and Supply Chain Management-Strategies for Reducing Costs and Improving Services [M].Financial Times/Pitman Publishing,1994[8] Benjamin S Blanchard.Logistics Engineering and Management (4th Edition) [M]. Rentice Hall, 1992[9] James C. Johnson, Donald F. Wood.Contemporary Logistics(4th Edition) [M], Macmillan Publishing Company,1990[10] Donald Waters.Global Logistics and Distribution Planning[M] Boca Raton:CRC Press,1999[11] Igor H Ansoff.The New Corporate Strategy [M]. New York: John Wiley & Sons, 1998[12] B Joseph PineⅡ.Mass Customization: The new Frontier in Business Competition [M]. Boston: Harvard Business School Press, ~15[13] John .Strategic Supply Chain Alignment [M]. MPG Books Ltd, Bodmin, Cornwall, 1998[14] Frank H. Mossman, Paul Bankit,and Omar K. Hfeltrich,Logistics Systems Analysis,reviewed[M].Washington , .: University Press of America, 1979[15] V. Daniel Hunt.Reengineering: Leveraging the Integrated Product Development[M], Oliver Wight Publication,[16] Martin Christopher.Logistics & Supply Chain Management: creating value-adding networks (3rd Edition) [M]. FT Press, February, 2005[17] David H. Taylor.Global Cases in Logistics and Supply Chain Management [M]. International Thomson Publishing Services, March 1997[18] Donald J. Bowersox, David J. Closs, Cooper.Supply Chain Logistics Management (2Rev Ed edition) [M]. McGraw Hill Higher Education, February 2006[19] Ronald H. Ballou.Business Logistics/Supply Chain Management and Logware CD Package (5th edition) [M]. Prentice Hall, September 2003[20] Donald Waters.Logistics: An Introduction to Supply Chain Management [M]. Palgrave Macmillan, January 2003[21] Ann Brewer, Kenneth J Button, David A Hensher.Handbook of Logistics and Supply-Chain Management [M]. Pergamon, July 2001[22] Ronald H. Ballou.Business Logistics: Supply Chain Management (5th edition) [M]. Prentice Hall, August 2003[23] John Mangan, Chandra Lalwani, Tim Butcher.Global Logistics and Supply Chain Management [M]. Publisher: Wiley, June 2008[24] Andreas Klose, M. Gracia Speranza, Luk N. Van Wassenhove.Quantitative Approaches to Distribution Logistics and Supply Chain Management (Lecture Notes in Economics and Mathematical Systems) [M]. Springer, August 2002[25] Jonsson.Logistics and Supply Chain Management [M]. McGraw Hill Higher Education , April 2008[26] John J. Coyle, C. John Langley, Brian Gibson, Robert A.Novack, Edward J. Bardi. Supply Chain Management: A Logistics Perspective (8th edition) [M]. South-Western College Pub, March 2008中文参考文献:[1] 唐纳德•鲍尔索克斯,戴维•克劳斯著.林国龙等译.物流管理:供应链过程的一体化[M].北京:机械工业出版社,1999[2] (美)兰伯特,斯托克,埃拉姆著.张文杰,叶龙,刘秉镰译.物流管理——物流与供应链管理系列[M].北京:电子工业出版社,[3] 何明珂等.中华人民共和国标准•物流术语[S].北京:中国标准出版社,国家技术监督局发布,2001[4] (美)科伊尔,(美)巴蒂,(美)兰利著.文武等译.企业物流管理:供应链视角(第7版)[M]. 北京:电子工业出版社,[5] [英]泰勒,胡克等译.全球物流与供应链管理案例[M].北京:中信出版社,[6] (美)森尼尔•乔普瑞,彼得•梅因德尔.供应链管理—战略、规划与运营[M].北京:社会科学文献出版社,2003[7] 赵林度.供应链与物流管理:理论与实务[M].北京:机械工业出版社,2003[8] 沈文,云俊,邓爱民编著.物流与供应链管理[M].北京:人民交通出版社,2002[9] 彭志忠.现代物流与供应链管理[M].济南:山东大学出版社,2002[10] 朱道立,龚国华,罗齐.物流和供应链管理[M].上海:复旦大学出版社,2001[11] 马士华,林勇,陈志祥.供应链管理[M].北京:机械工业出版社,2000[12] 马士华.新编供应链管理(21世纪工商管理系列教材).北京:人民大学出版社. [13] (美)兰伯特,斯托克,埃拉姆著.物流管理——物流与供应链管理系列[M].北京:电子工业出版社,[14] 宋华,胡左浩.现代物流与供应链管理——21世纪市场营销新知与案例丛书[M].北京:经济管理出版社,[15] 齐二石,刘亮.物流与供应链管理[M].北京:电子工业出版社,[16] 宋华.物流成本与供应链绩效管理[M].北京:人民邮电出版社,[17] 徐琪.供应链管理:理论与实验[M].上海:上海人民出版社,[18] 徐剑,周晓晔,李贵华.物流与供应链管理[M].北京:国防工业出版社,[19] 霍桂震.物流与供应链管理[M].北京:高等教育出版社,[20] 张理.现代物流案例分析——21世纪电子商务与现代物流管理系列教材[M].北京:水利水电出版社,[21] 胡继灵.供应链的合作与冲突管理[M].上海:上海财经大学出版社,[22] 刘南,赵成锋,陈远高.现代物流与经济发展理论、方法与实证分析[M].北京:中国物资出版社,[23] 张良卫,朱强.国际物流实务[M].北京:电子工业出版社,[24] 骆温平.第三方物流[M].北京:高等教育出版社,[25] 王欣兰.现代物流管理概论[M].北京:清华大学出版社,[26] 施先亮,李伊松.供应链管理原理及应用[M].北京:清华大学出版社,[27] 吴隽.物流与供应链管理[M].哈尔滨:哈尔滨工业大学出版社,[28] 蒋长兵,吴承健.现代物流理论与供应链管理实践[M].杭州:浙江大学出版社,[29] 魏修建,姚峰.现代物流与供应链管理(十一五电子商务规划教材)[M].西安:西安交通大学出版社,

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